We want every order to reach you safely and on time — because your child’s joy shouldn’t have to wait!
We currently deliver across Botswana, with plans to expand to neighboring Southern African countries soon.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery typically takes:
2–5 business days within major cities and towns
5–10 business days for rural or remote areas
We’ll send you tracking details once your order has been shipped.
Shipping fees are calculated at checkout based on location and package weight.
Free shipping may apply during special promotions.
If your order arrives damaged or incomplete:
Contact us within 48 hours of delivery
Provide your order number and a photo (if applicable)
We’ll investigate promptly and arrange a replacement or refund.
Currently, we only deliver within Botswana, but we’re working to expand! Stay tuned for regional options.
orders@healthykidsinandout.com
+267 [insert number]